Membership Support Page

Frequently asked Questions:

  • q-iconHow do I register for a live webinar I'd like to attend?

    If you are a member you will be automatically registered. You will receive your login details via email 5-7 days before the live webinar airs. If you have not received an email for a live webinar please email

  • q-iconAre the Webinars all CE accredited?

    Our webinars are accredited with the South African Veterinary Council for 1 point per webinar (1 hour long). Extra points are available for answering the questionnaire and receiving 8 to 10/10. Specific webinars are RACE approved. Please check the website and look for the RACE logo to see which ones are RACE approved

  • q-iconIf I become a member how do the payments work?

    Payments are on a monthly direct debit and will be paid through paypal.

  • q-iconDo you offer corporate memberships for practices?

    Yes we do! Please email with your needs and we will do our best to accommodate you.

  • q-iconI am having problems logging in.

    If you have forgotten your password or username?Email to have your welcome email sent again.

  • q-iconCan I share my login details with someone else?

    You will be able to login with a certain amount of IP addresses. If you exceed this you will be blocked from the website. Sharing your details is against our terms of service.

  • q-iconHow do I cancel my membership?

    We are sorry to see you go. Memberships will need to give 30 written days notice for cancellation.
    To do this, please email and we will process your cancellation.