Your camera can play a valuable role in helping you record patient progress over time, communicate with owners and other members of the veterinary rehabilitation team, as well as educate and uplift owners and other professionals. Read on to learn how taking...
The first missed appointment is the one the client actually misses, and the second is the one that they then re-schedule, thus taking away an appointment that another, possibly new, client could have had. Missed appointments can have a serious impact on your practice....
If you are anything like me, you have a list of things to do and that list never seems to shorten; one never reaches the end of that to-do list! I try hard not to procrastinate, but I must admit I make excuses to myself as to why certain tasks cannot get done right...
The air is cool and quiet. The only sounds are the birds singing and Mimzy, curled next to me, taking her morning bath. I’ve slept eight hours and should feel rested and ready for an energising spring hike, but instead I feel anxious and sad. I’ve learned not to be hard on myself when I don’t feel the way I think I should. Instead, I let Anxious and Sad get out of bed with me.
There are some clients who truly challenge us as professionals and as people for various reasons. When they have an overly negative perception or unrealistic expectations of their animal’s diagnosis or outcome, it can set us up for an unsuccessful veterinary...
Through the month of June, we enjoyed multiple webinars, interviews and training sessions on the all-important topic of communication. Fantastic, extraordinary and above-average communication skills are essential in our businesses; they impart understanding in our...
Tanya Grantham from Animal Health and Hydro joins Megan to chat about opening multiple branches of your Veterinary Rehabilitation Practice. I would love to share the highlights of their conversation with you! Tell us about your journey into rehabilitation? As a...
‘Discipline is the whole key to being successful. We all get 24 hours each day. That’s the only fair thing: it’s the only thing that’s equal. What we do with those 24 hours is up to us.’ Sam Huff, American footballer ‘The only equality that exists on earth is...
As we say goodbye to 2020 and prepare ourselves to welcome a new year, it is only right that we reflect on and start to plan the improvements we can make in our businesses. If you are anything like me, you have likely spent the last few weeks mulling over some new...
If you have your own practice, you are in the unique position of being both a consumer and an advertiser. When I first started out, marketing my vet rehab practice was a challenge for which I felt university had not equipped me at all. We learned almost nothing about...