Watch the recordings here:
What is Marketing and The 7% Rule (Aired 21st April)
Marketing is more than just promoting your services—it’s about communication, building relationships, and creating a strategy that positions you effectively. Many veterinary rehabilitation therapists focus on credentials, modalities, and services, but true marketing goes beyond that. A well-structured marketing strategy helps attract the right clients, differentiate your practice, and even support rate increases. Understanding different lead types is essential, as not all clients are the same, and building a predictable lead generation system ensures steady growth. The 7% Rule in marketing highlights the importance of consistent, meaningful engagement to convert potential clients into loyal ones.
Developing a Target Audience and Perfect Message (Aired 22nd April)
Defining a target audience is essential for effective marketing, but it doesn’t mean excluding other patients or limiting your reach. In fact, you can have more than one target audience, as long as your messaging is clear and intentional. Unlike other professionals, veterinary rehabilitation therapists must market to pet owners, not the patients themselves, which requires a unique approach. Understanding key factors like demographics, psychographics, and client needs helps refine your audience and craft the perfect message that resonates with them. Niching down and clarifying who you serve not only strengthens your marketing but also influences your pricing structure and overall business strategy. By aligning your messaging across different marketing platforms, you create a cohesive, effective approach that attracts the right clients and builds a sustainable practice.
Building a Predictable Lead Generation System Through Digital Marketing (Aired 23rd April)
A predictable lead generation system is the foundation of a thriving veterinary rehabilitation practice, ensuring a steady flow of potential clients rather than relying on inconsistent referrals. Revisiting the types of leads and the 7% Rule, we explore how digital marketing—specifically a well-structured website and Google—plays a crucial role in attracting and converting clients. Understanding the difference between Google Ads and organic search, as well as the key components of a functional website, helps avoid common pitfalls that make websites ineffective. Questions like whether to display pricing on your website, how to use email automation, and the fundamentals of email marketing all contribute to a streamlined client journey. Social media marketing is another powerful tool, but its goals differ from Google, requiring a strategic approach to avoid overwhelm. By focusing on the right platforms and key strategies, you can leverage digital marketing to build a sustainable, predictable lead generation system that grows your practice.
Building Relationships and Partnerships Through Traditional Marketing (Aired 24th April)
Traditional marketing remains a powerful tool for veterinary rehabilitation therapists, focusing on building relationships and partnerships to generate referrals and long-term clients. Veterinary referrals are a key strategy, but different rehab professionals face unique challenges depending on whether they are DVMs or non-DVMs. Beyond veterinary referrals, partnerships with other pet-related businesses, community events, and in-clinic strategies like brochures, appreciation events, and educational presentations all contribute to brand visibility and trust. Understanding which businesses to connect with and the pros and cons of community involvement helps refine your approach. Internal marketing, driven by word-of-mouth referrals, is just as valuable, emphasizing the importance of relationship-building. Key principles—such as being genuinely interested in others, offering value before asking for anything in return, and adopting an abundance mindset—strengthen connections and create meaningful, mutually beneficial partnerships that support business growth.
Leveraging Metrics & Numbers to Optimize your Marketing Strategies (Aired 25th April)
Tracking metrics and numbers is essential for optimizing marketing strategies and ensuring sustainable business growth. Without measuring results, it’s impossible to know what’s working and where to improve. Identifying key metrics—such as lead sources, conversion rates, client retention, and return on investment—allows for data-driven decisions that refine marketing efforts and maximize impact. By analyzing these numbers, veterinary rehabilitation therapists can adjust strategies, allocate resources effectively, and create a more predictable client flow. Looking ahead, the future of marketing in canine rehabilitation will continue evolving, with data playing a crucial role in shaping targeted, efficient, and results-driven strategies that support long-term success.