CONTACT US: HOW CAN WE HELP?

Our webinars are accredited by the South African Veterinary Council (SAVC) for 1 point per webinar (1 hour long). SAVC is widely recognised, but you will have to check with your country’s council/registering body to see if these points are accepted.
Certificates for the webinars can be downloaded in the membership library once you have finished watching the webinar live or as a recording. Remember to select the checkbox below the webinar before downloading your certificate. 
However, not all the webinars within the Onlinepethealth membership libraries are accredited for CPD lectures, with a great deal of 'bonus' training available within the libraries that have great value as learning material. These include past online conferences, research refresh training, case studies, business basics, and more.

You can download your certificate from certified webinars on the members portal once you have watched the webinar. 

Yes, the majority of the Onlinepethealth library is CE registered. You can download the certificate once you have watched the recording.

If you are an Onlinepethealth member, you will be able to watch the webinar directly within your members portal - no registration is required. New webinars are added to the members portal on the 4th of every month.

If you are not a member and you would like to attend a webinar, you can purchase a PAYG ticket from our website, and will be able to access the recording for two weeks.

All live webinars, such as Series or bonus webinars, will be shared as recordings on our membership portal after they air. The primary benefit of Onlinepethealth is that you do your learning when it's convenient for you. You can still ask questions if you watch the recording by emailing us at info@onlinepethealth.com, and we will pass your questions on to the lecturer.

Direct debit card payments can be made monthly or annually through PayPal, while credit card payments can be made through PayStack. You will be able to cancel your payments at any time by emailing us at info@onlinepethealth.com.

We offer a 30 day money back guarantee no questions asked, so if you feel that this platform is not for you, let us know at info@onlinepethealth.com within the first 30 days of your membership and we will gladly refund you.

You can cancel your membership at any time, and will have access to the platform for 30 days after your last payment.

You can cancel your membership at any point directly through your account. Once logged into your membership, visit my account, and subscriptions, and either change or cancel your plan. You can also email us at info@onlinepethealth.com to assist you. You will be able to access your membership for 30 days after your last payment.

Sharing your login details is against our terms of service. You will only be able to log in from a limited number of IP addresses before being blocked from the membership platform altogether. 

Yes we do! Please email info@onlinepethealth.com with your requirements, and we will cater a corporate package to your needs.

You will only have access to the content on the membership that you are a member of, for example a Small Animal member will not have access to Hydro or Equine content. Only Dual or Multi-members will have access to more than one membership.

If you cannot access the content on the platform that you are a member of, please email us at info@onlinepethealth.com

As a PAYG ticket holder to any of our webinars, you will be able to access the recording for 2 weeks after the recording airs. Recordings are aired on the 4th of a new month.

The Vet Rehab Summit is a members benefit, and as such your access will cease if you cancel your membership prior to the event.

If you would like to access the Vet Rehab Summit separately to the Onlinepethealth Membership, consider purchasing a ticket.