Last month I did a Facebook interview with Geoff Ayres who created SHARC software. To those who haven’t had a chance to look at it, do yourselves a favor and check it out here. It is not just hydrotherapy software but works for all Vetrehabbers, whether or not we...
We all have those demanding clients, for whom nothing we do seems enough. We know there is nothing more we can do for her pet, but she seems quite unwilling to accept this. We think she is being unreasonable. “I’ve bent over backwards for this client, but all she does...
Word of mouth is probably the most effective way of growing your practice, yet many of us take this free advertising for granted. We think it is out of our control. We’re content to let word of mouth “just happen”. “I cannot force people to talk about my practice,” we...
Your Facebook profile is one of the first points of contact between you and potential clients and, like your website, should reflect the standard of your practice. Your online presence sets the tone of your business, familiarizes potential clients with your standards...
I wanted to be a vet my whole life. I recall the day in the UK when I realised I had at last achieved my life-long goal. I was only 25 years old and felt, ‘Now what?’ I was completely lost. I had no plan and found myself feeling unsettled, with no goal or direction...
In the early days of my rehab practice I knew exactly what to do and how to do it. I solved problems as they arose, and it was all so easy because there was only one person – me. As my practice grew and I started employing people, life started to get more interesting....